Patricia Greene-Hall
Psychologist
Patricia Greene-HallPhD
PhD, Jackson State University, 2014
Licensed in: AL, AR, AZ, CO, CT, DC, DE, FL, GA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY · PSYPACT
Call and we’ll let you know if Patricia is taking new clients.
and most major plans
Older adults are a fascinating group of people because of the times they lived in, what they have gone through, and what they are going through.
Q&A with Patricia
Getting to know Patricia
What do you enjoy most about working with older adults?
Older adults are a fascinating group of people because of the times they lived in, what they have gone through, and what they are going through. They often have to cope with issues that are interconnected with different parts of their lives so it can seem overwhelming to them or maybe impossible that things could be better.
I enjoy working with older adults because of the challenges they bring to me because of this. This is a population that is underserved and one that should not be.
Why does online therapy work well for older adults?
Whether they live in the cities or in rural areas, it can be difficult for older adults to get to a therapist’s office because of weather, lack of transportation, health issues that make driving difficult or impossible, or any number of other reasons. Online therapy gives a person the opportunity to work with someone that they might not have otherwise and to do it in a surrounding they are comfortable in.
How do you approach therapy sessions?
I have been fortunate in being able to establish good relationships with my clients that evolved into ones based on trust, a sense of ease with each other, and confidence that change will happen. There are times when I assist my client to let go of their anxiety about seeing a therapist and we often work together on letting go of the shame and other feelings associated with the perceived stigma of seeing a “shrink.” The issues that are often presented by an older adult can be complex in nature. I have worked with many things such as depression due to various causes such as loss of family/friends, independence, or health, anxiety, a resurfacing of trauma memories and reactions, difficulty with acceptance of health problems, caregiver stress, end-of-life issues, frustration with medical care, or problems with sleep.
It isn’t that a person cannot change, sometimes they don’t have the information, or skills needed to make the changes happen so that is where I come in. I might help them with changing their ways of thinking or their behaviors; sometimes it can involve just listening. I do not believe in a “cookie cutter” or “one size fits all” approach to therapy. I think it is important to use proven concepts and skills which address the issues or concerns of my client while respecting their beliefs, values, and life experiences. This is why therapy must be tailored to each person. There were times when I found that therapy could be enhanced by including a person's religious or spiritual beliefs, or their cultural values as key components of the work being done.
What inspired you to become a therapist?
I have always been the person that strangers talk to about “Life, the Universe, and Everything.” I find that helping someone to change their life or to get through a tough time is rewarding for me in different ways: I have the privilege of assisting someone with making changes in their life or themselves and by helping them through this process, and I often find that I have learned something that helps me to grow as well.
What is your advice for someone starting therapy for the first time?
I have been many things in my life, and each has come with its own joys, sorrows, and stresses, but each has contributed to who I am today: daughter, sister, Army brat, granddaughter, niece, cousin, wife of a Veteran, mother, stepmother, aunt, friend, co-worker, caregiver, frustrated patient, and psychologist.
My curiosity about things in general has made me an avid bookworm (it was a curse and a blessing to have found secondhand book websites!), I am proud to be a total nerd for Science Fiction and Fantasy.
I got some great values for Life from them: Live long and prosper, resist the Dark Side, unite and gather strength from friendships, enjoy second breakfasts, and don’t panic.
I am a beginning hiker with my Labrador (I also have a parrot that you might hear during a session-apologies in advance), an armchair adventurer, and now a budding gardener.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.









