Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe your coverage shouldn’t define your care.
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from the initial phone call to setting up a session.
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being. Our aim is to help you turn the promise of golden years into a reality.
We use secure, encrypted video conferencing technology to ensure the privacy and confidentiality of your sessions.
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial phone call to setting up a session on the first call. Additionally, our providers are specifically chosen for their experience with older adults, ensuring a tailored approach to meet your unique needs.
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call. You can have your first session with a provider in 24 hours or less if there is availability.
Scheduling a session is simple. Just give us a call at 1-800-567-5433 and our care team will assist you in setting up a session on the first call itself.
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection.
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific circumstances.
Original Medicare has an uncapped session limit, the number of sessions will be determined based on your individual needs and treatment plan.
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance company for reimbursement. We can provide Superbills for members with out-of-network benefits, which may help in getting reimbursed by your insurance company.
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process will depend on your insurance plan’s specific out-of-network benefits.
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
To find out if your Medicare Advantage plan is accepted, you can contact our care team who will verify your insurance coverage and provide you with all the necessary information.