FAQs

All of Total Life’s programs are covered by Original Medicare, most Medicare Advantage plans, and many PPOs. The great news is that if you have Original Medicare and a supplemental plan then therapy can often be entirely covered! If you have a Medicare Advantage plan, there may be a small copay. If you have questions about a specific plan, call our Care Team at 1-800-567-LIFE (5433) or Contact Us.

Yes! Medicare covers individual therapy, group therapy, psychiatry, and other forms of mental health care. And, online appointments are covered, too. Most Medicare-eligible people do not know that Medicare covers mental health, and we hope to reach this audience to inform them of their benefits.

Our provider team is made up of experienced, caring therapists. All of our therapists are licensed in the state in which you receive care and have a high level of education (master’s degrees and above). Some of our therapists are clinical psychologists while some are clinical social workers. All have the education and experience necessary to diagnose and treat a variety of mental health conditions, and provide counseling for life changes and experiences, such as grief, chronic illness, or retirement.

Yes. Online mental health therapy has been shown to be just as effective as in-person therapy, and in some cases, may even be more effective. Online therapy has many additional benefits, such as convenience, flexible time, and a wider range of available providers.

In short, not right now. Medication must be prescribed by a prescribing provider, such as a doctor or, in some states, a nurse practitioner. We currently do not have prescribing providers on our team, but we can help refer you to one.

Before your session, we will send you a link via email for your video chat appointment. There is no login required to access Total Life’s online video chat. Just click, and you’ll join the session with your provider!

Referring someone into therapy is a delicate process, and we’re here to talk you through it. If you register for a consultation with our Care Team, we can discuss the situation privately and recommend next steps based on what we’ve learned. Sign up here.

Please call our Care Team at 1-800-567-LIFE (5433).

Please call our Care Team at 1-800-567-LIFE (5433).