Kevin Fall
Psychologist
Kevin FallPhD
PhD, University of Iowa, 2014
Licensed in: AL, AR, AZ, CO, CT, DC, DE, FL, GA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY · PSYPACT
Call and we’ll let you know if Kevin is taking new clients.
and most major plans
I love what I do and the individuals with whom I am honored to work.
Q&A with Kevin
Getting to know Kevin
What do you enjoy most about working with older adults?
I love what I do and the individuals with whom I am honored to work. More specifically, seniors represent a lifetime of greatly varied and rich experiences, both good and bad.
As I get to know my clients and hear their stories, I help them uncover their strengths, discover their inherent value, and help them develop new perspectives, strategies, and use scientifically proven treatments to overcome challenges.
It never ceases to amaze me how seniors face and conquer issues with as much or more success than any age group with whom I have ever worked.
Why does online therapy work well for older adults?
I began using online therapy approximately 13 years ago when working with vets located at satellite VA offices. Online therapy again become a necessity during the COVID lockdowns. During COVID, I conducted online therapy with the elderly in nursing homes, during a time the residents were isolated from their loved ones and alone.
Specific to seniors, online therapy provides them with the convenience, privacy, and comfort of being in their own homes or places of their choosing, rather than having to commute and endure the awkwardness of a therapist’s waiting room. Perhaps most importantly, research has demonstrated online therapy to be as effective as in-person therapy for all age ranges, including seniors.
How do you approach therapy sessions?
I became interested in geriatric psychology when my parents began the aging process. They needed more support in their daily care due to increasing health concerns. When it became apparent they could no longer live independently, I had to make the incredibly difficult decision to move them into a nursing facility. It was during this time I realized there was an incredible need for mental health services for seniors.
As a psychologist, I have worked with seniors in independent living, assisted living, and in nursing homes. Most recently, I was the sole provider of psychological services to independent living residents in one the largest senior living communities in the United States. I have worked with a diverse range of clients in terms of age (50 to 106 years of age), race, ethnicity, social economic status, and presenting mental health concerns.
As a psychologist, I use scientifically validated treatments to reduce mental health symptoms. More broadly though, I flex my therapeutic approach to fit the presenting concerns, context, personality, world view, and aspirations of my clients. I help my clients discover and leverage their strengths, help individuals recognize their value as human beings, and help them gain confidence needed to achieve their goals. I frequently ask my clients for feedback regarding their therapy experience. This is predominant feedback I receive: “I can tell you care”, “You listen to me”, “You don’t judge me”, “You help me see things from different, more helpful perspectives.”
What inspired you to become a therapist?
After working over 15-years for various Fortune 500 companies as a technology project and program manager, I found myself unfulfilled in my career and working to resolve some of my own internal challenges. What I discovered and changed about myself in the process, transformed my life.
At the age of 43, I entered a PhD program at the University of Iowa to become a psychologist. Becoming a psychologist has been one of my best decisions. My life’s work is now fulfilling and meaningful. I absolutely love what I do and the people with whom I work.
What is your advice for someone starting therapy for the first time?
I am happily married to my wife Marcia. Together we have four sons. We discovered true happiness when our first grandchild was born. Now we have 10 grand children with number 11 on the way. I enjoy writing. My son and I wrote a bestselling book together in 2017.
I am happily married to my wife Marcia. Together we have four sons.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.









