Brooke Rothford
Licensed Professional Counselor
Brooke RothfordMS, LPC
MS, California State University Fresno, 2013
Call and we’ll let you know if Brooke is taking new clients.
and most major plans
Q&A with Brooke
Getting to know Brooke
What do you enjoy most about working with older adults?
As a Senior myself I enjoy being able to relate to my Senior clients due to the fact that we have experienced many of the same ups and downs of life, as well as history making moments, technology advancement and changes in our views throughout the years.
Even though we are all different and experience life in our own way and may see things differently due to cultural or economic differences, we still have the same basic wants such as to be happy and productive.
Why does online therapy work well for older adults?
Advancements in technology has made online counseling available for those that may not be able to physically get to therapy, or hard to get to therapy due to work hours or family commitments, or just simply due to not being sure if they are comfortable sitting with someone and discussing their most emotional thoughts and feelings in person.
I love that it gives more access to people to get the help that they need to move forward during the difficult times and to accomplish their goals that can change the way they live life.
How do you approach therapy sessions?
My first internships and counseling jobs gave me experience in working with clients with substance abuse and Child Protective Services issues. It was great seeing clients get clean from their addictions and get their children back. I spent some time working for a private practice group where I got to experience counseling for a multitude of different diagnosis for all types of cultures, ages, and couples. Even though it was rewarding work I had the opportunity to do Military Family Life counseling at a base in California and continued that work with my move to Nevada. I have been doing this for 7 years and love being able to serve the brave families that commit to the military life. Now I am ready to embrace my new totally online clientele.
Even though our first meeting has to cover a lot of ground with an initial assessment, I always look forward to getting to know my clients and what brings them to therapy. I hope to create a feeling of being genuine, caring and safe so that each client can express their thoughts and feelings and know they are being listened to. I use Cognitive Behavioral Therapy, Motivational Interviewing, and Solution Focused therapy just to name a few and I am willing to change modalities to ensure you are getting the therapy that works for you.
What inspired you to become a therapist?
I first became interested in counseling when taking a psychology class in High School, but life took me in a different direction.
Later in life I had people at my work and friends say that they enjoyed talking with me and asking for advice and they said I was a good listener, so I decided to go back to school to get my degree in Psychology and my Master’s in Rehabilitation Counseling.
I then went on to get my license as a Licensed Professional Clinical Counselor (LPCC). I am so glad I went back to school because I love what I do and enjoy helping people find the tools that help them to continue to grow and become the person they want to be and to enhance their relationships.
What is your advice for someone starting therapy for the first time?
Besides being a wife and being married for 44 years, I have two boys who are both married and have given us 5 grandchildren. I am so proud of all of them. When I am not working, I try to keep active by golfing, playing pickleball and exercising. Just trying to stay positive and enjoy life as much as I can as this body gets older.
Besides being a wife and being married for 44 years, I have two boys who are both married and have given us 5 grandchildren.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.









