Welcome Page

[vc_section][vc_row css=”.vc_custom_1670986062011{margin-right: 5px !important;margin-left: 5px !important;}”][vc_column][vc_row_inner][vc_column_inner responsive_align=”text-xs-center”][vc_empty_space height=”50px”][ld_section_title title=”Thank You For Joining Total Life” title_top_margin=”10″ title_bottom_margin=”10″ subtitle_transform=”text-uppercase” subtitle_top_margin=”0″ subtitle_bottom_margin=”10″ text_top_margin=”0″ text_bottom_margin=”0″ subtitle=”Here is what you can expect” css=”.vc_custom_1672992977050{margin-right: 5px !important;margin-left: 5px !important;}”][/ld_section_title][vc_column_text]Our team is working hard to confirm your coverage benefits and ensure that everything is in order. You can expect a call from one of our care coordinators within the next 24 hours, and often sooner. Our care coordinators are here to help you find the therapist that is the best fit for you, gather missing details, or answer any additional questions you may have. We are committed to making the process as smooth and stress-free as possible for you. Additionally, you can find more information in our FAQ section below or by calling 1-800-567-5433.

If you are in a crisis and require immediate assistance please call 911 or reach out to a hotline listed here.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height=”20px”][vc_accordion size=”shortest” active_style=”fill_shadow” borders=”accordion-title-bordered” border_round=”accordion-title-circle” show_icon=”yes” i_add_icon=”true” i_type=”fontawesome” active_add_icon=”true” active_type=”fontawesome” use_custom_fonts_title=”true” i_icon_fontawesome=”fa fa-angle-down” active_icon_fontawesome=”fa fa-angle-up” heading_color=”#181b31″ active_heading_color=”#ffb09f” border_color=”#d8dbe2″ active_bg_color=”rgb(255, 255, 255)” bg_color=”rgba(255,255,255,0)” fs=”18px”][vc_accordion_tab title=”How Can I Prepare For my First Session?” tab_id=”1736977425083-2de9216c-3f39″][vc_column_text css=””]Having the following on hand can help make the process of finding a therapist and starting your first session as smooth and seamless as possible.

• List of any current/relevant medications you may be taking
• Contact information of your Primary Care Provider
• Challenges you are currently facing or have faced in the past
• Mental Health History

Please note:

Please note: your clinician may contact you from a blocked number if they need to reach you.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I Chose Cash Pay” tab_id=”ld-1672995819400-4bc20382-33ea”][vc_column_text]You can still anticipate a call from one of our care coordinators within the next 24 hours, or even sooner. During this call, our care coordinators will get to know you and start the process of finding a therapist.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I Didn’t Submit My Insurance Details” tab_id=”ld-1672995819661-4b041a8b-d9a4″][vc_column_text]

[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1670967216216{margin-right: 5px !important;margin-left: 5px !important;}”][vc_column][vc_empty_space][ld_section_title title=”Our Booking Process” title_top_margin=”10″ title_bottom_margin=”10″ subtitle_transform=”text-uppercase” subtitle_top_margin=”0″ subtitle_bottom_margin=”10″ text_top_margin=”0″ text_bottom_margin=”0″ subtitle=”BEHING THE SCENES WE ARE WORKING AWAY” css=”.vc_custom_1672994203937{margin-right: 5px !important;margin-left: 5px !important;}”][/ld_section_title][vc_accordion size=”shortest” active_style=”fill_shadow” borders=”accordion-title-bordered” border_round=”accordion-title-circle” show_icon=”yes” i_add_icon=”true” i_type=”fontawesome” active_add_icon=”true” active_type=”fontawesome” use_custom_fonts_title=”true” i_icon_fontawesome=”fa fa-angle-down” active_icon_fontawesome=”fa fa-angle-up” heading_color=”#181b31″ active_heading_color=”#ffb09f” border_color=”#d8dbe2″ active_bg_color=”rgb(255, 255, 255)” bg_color=”rgba(255,255,255,0)” fs=”18px”][vc_accordion_tab title=”Step 1. Reviewing Insurance” tab_id=”1524037146865-4ae7bf0d-d90cc3cb-957260e5-3df0″][vc_column_text]Our care team is currently verifying your insurance coverage for therapy. We want to make sure you have a clear understanding of your coverage and any potential costs before beginning treatment. We will give you a call to explain your coverage in more detail and answer any questions you may have. It’s worth noting that many Original Medicare with Supplement policies often offer full coverage for therapy services. Our priority is to provide you with the support and access to care that you need.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Step 2. Getting To Know You” tab_id=”1524037146878-0c65e600-2207c3cb-957260e5-3df0″][vc_column_text]

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Step 3. Booking a Session” tab_id=”1524050854877-b09aea60-5782c3cb-957260e5-3df0″][vc_column_text]Once we have identified the therapist who is the best fit for you, we will guide you through the onboarding process, schedule your first appointment, and help you complete any necessary intake forms. Our goal is to make the process as smooth and stress-free as possible for you.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][/vc_section][vc_row css=”.vc_custom_1662757044900{margin-top: 40px !important;background-color: #41766c !important;}”][vc_column css=”.vc_custom_1662713132996{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #41766c !important;border-radius: 15px !important;}”][vc_row_inner][vc_column_inner align=”text-center”][ld_fancy_heading tag=”h2″ use_custom_fonts_title=”true” color=”rgb(255, 255, 255)” margin=”right_large:9%25|left_large:9%25″ fs=”44px”]FAQs[/ld_fancy_heading][/vc_column_inner][/vc_row_inner][vc_accordion borders=”accordion-body-underlined” show_icon=”yes” i_add_icon=”true” expander_size=”accordion-expander-xl” i_type=”linea” active_add_icon=”true” active_type=”linea” use_custom_fonts_title=”true” i_icon_linea=”icon-arrows_circle_plus” active_icon_linea=”icon-arrows_circle_minus” heading_color=”rgb(255, 255, 255)” active_heading_color=”rgb(255, 255, 255)” exp_color=”rgb(159, 159, 159)” active_exp_color=”rgb(250, 114, 104)” fs=”19px” lh=”1.5em”][vc_accordion_tab title=”What does Total Life do?” tab_id=”1532074942188-28a08668-799fa8b4-a03e”][vc_column_text]Total Life provides mental health therapy and counseling online or by phone for older adults. Our mission is to bring together effective mental health programs and services to older adults across the USA with the click of a button.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the cost of Total Life’s services?” tab_id=”ld-1532075226851-84f4170a-260fa8b4-a03e”][vc_column_text]All of Total Life’s programs are covered by Original Medicare, most Medicare Advantage plans, and many PPOs. The great news is that if you have Original Medicare and a supplemental plan then therapy can often be entirely covered! If you have a Medicare Advantage plan, there may be a small copay. If you have questions about a specific plan, call our Care Team at 1-800-567-LIFE (5433) or Contact Us.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Does Medicare cover mental health?” tab_id=”ld-1532075228316-87eff853-049da8b4-a03e”][vc_column_text]

Yes! Medicare covers individual therapy, group therapy, and other forms of mental health care. And, online appointments are covered, too. Most Medicare-eligible people do not know that Medicare covers mental health, and we hope to reach this audience to inform them of their benefits.

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who are your therapists?” tab_id=”ld-1649244386931-89044952-5c83″][vc_column_text]Our provider team is made up of experienced, caring therapists. All of our therapists are licensed in the state in which you receive care and have a high level of education (master’s degrees and above). Some of our therapists are clinical psychologists while some are clinical social workers. All have the education and experience necessary to diagnose and treat a variety of mental health conditions, and provide counseling for life changes and experiences, such as grief, chronic illness, or retirement.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Does online therapy work?” tab_id=”ld-1649244401536-f6d0418e-d75f”][vc_column_text]Yes. Online mental health therapy has been shown to be just as effective as in-person therapy, and in some cases, may even be more effective. Online therapy has many additional benefits, such as convenience, flexible time, and a wider range of available providers.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can Total life therapists prescribe medication, such as antidepressants?” tab_id=”ld-1649244414939-dd7f66c6-7cd1″][vc_column_text]In short, not right now. Medication must be prescribed by a prescribing provider, such as a doctor or, in some states, a nurse practitioner. We currently do not have prescribing providers on our team, but we can help refer you to one.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How does online video chat work?” tab_id=”ld-1649244429691-21aca72e-2cec”][vc_column_text]Before your session, we will send you a link via email for your video chat appointment. There is no login required to access Total Life’s online video chat. Just click, and you’ll join the session with your provider![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How can I convince my loved one that they need therapy?” tab_id=”ld-1649244447321-9102b0cf-3f1e”][vc_column_text]Referring someone into therapy is a delicate process, and we’re here to talk you through it. If you register for a consultation with our Care Team, we can discuss the situation privately and recommend next steps based on what we’ve learned. Sign up here.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I need to change my appointment.” tab_id=”ld-1649244462964-433dadf8-bb2c”][vc_column_text]Please call our Care Team at 1-800-567-LIFE (5433).[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I’m having trouble accessing video chat.” tab_id=”ld-1649244504722-a91e1417-5e0b”][vc_column_text]Please call our Care Team at 1-800-567-LIFE (5433).[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row]