Pamela Bratton
Psychologist
Pamela BrattonPhD
PhD, United States International University, 1983
Call and we’ll let you know if Pamela is taking new clients.
and most major plans
As an older adult myself, I relate well with other older people.
Q&A with Pamela
Getting to know Pamela
What do you enjoy most about working with older adults?
As an older adult myself, I relate well with other older people. I have lived through many of the experiences in my own life that others are dealing with. I appreciate the wisdom and rich perspective that comes with having lived several decades and welcome the opportunity to assist others on their own personal journey.
Why does online therapy work well for older adults?
I have been providing online therapy services since 2018 and have found this modality to be every bit as effective as in-person therapy. For older adults to be able to obtain services from the privacy of their own homes, and without concern about having to travel to an office, makes therapy extremely convenient and available for some who otherwise might not be able to obtain services.
How do you approach therapy sessions?
My initial approach is to be friendly, welcoming and respectful as I learn about a new client. This involves listening attentively, observing body language and expressions, and adjusting my approach as needed as we build rapport. Creating a safe therapeutic relationship is the foundation of all that follows. In follow-up sessions I continue to listen and observe as we work at the client's pace to explore the issues, seek new insights, develop coping strategies and work toward goals.
I have been a licensed psychologist for nearly forty years. Over the years I have learned and practiced many therapeutic modalities and have found that the best approach is the approach that works best for an individual client. Some clients are very structured and appreciate a structured, task-oriented approach. Others need a great deal of empathy, understanding and validation before working towards insight and change. We are all different and I tailor my approach to the needs of the individual.
What inspired you to become a therapist?
I was inspired to become a therapist when as an overwhelmed young mother I sought therapy for myself. I so appreciated the support and insight I gained from my experience in therapy that I knew I wanted to be able to provide similar support to others.
What is your advice for someone starting therapy for the first time?
Starting anything new can be intimidating. And talking with a stranger about your personal life can seem strange at first. Please know that therapy provides a safe space where you can be open and honest about your thoughts, feelings and actions, without the fear of being judged. The more open you are with your therapist, the more they can help you. Your therapist is a collaborator and will work with you to help achieve the best results for you.
What do you wish people knew about therapy?
I wish people knew that we can all benefit from someone to talk with as we face life's many challenges. In a supportive environment, therapy helps people explore their feelings, develop coping strategies and improve their overall well-being.
Starting anything new can be intimidating. And talking with a stranger about your personal life can seem strange at first.
I am an avid outdoors person and three days a week you will find me kayaking, hiking or boating. I also love woodworking and have built many unique pieces of furniture for myself and friends.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.