Michelle Merello
Licensed Professional Counselor
Michelle MerelloMS, LPC
MS, Louisiana State University Shreveport, 2005
Call and we’ll let you know if Michelle is taking new clients.
and most major plans
Meet Michelle
I have a Master of Science in Counseling Psychology, and I have been practicing for twenty years at a variety of settings.
I enjoy working with older adults because I learn from them as we explore their concerns.
Q&A with Michelle
Getting to know Michelle
What do you enjoy most about working with older adults?
I enjoy working with older adults because I learn from them as we explore their concerns. I love seeing the "aha" moment and watching them engage in life with more passion and vigor, enjoying their years.
Why does online therapy work well for older adults?
I think online therapy is effective primarily for the convenience, and it assists in removing boundaries such as time, transportation, stigma, and the general discomfort of being in a new place with a new person. Therapy is effective when the person is comfortable, and home is one of the most comfortable places.
How do you approach therapy sessions?
I approach therapy sessions as a journey I'm taking with the client, learning about them and what may best serve them. I help them find and utilize their strengths to allow them to build their best life, however that may look for them. I appreciate the differences between people and like to use humor when appropriate.
I use cognitive behavioral therapy, meaning I focus on finding and challenging thoughts that have been unhelpful, and help clients build new ways of looking at things. I also use dialectical behavior therapy, helping clients use coping skills to deal with strong emotions like anger and grief. I provide honest feedback and assistance, and I never lie (I'm a terrible liar).
What inspired you to become a therapist?
I wanted to help others learn to cope with the stressors of life in the best way possible for them. I've had friends who were going through difficult times and felt misunderstood, and I want to be the person who both understands and walks with the person as they find their new path.
What is your advice for someone starting therapy for the first time?
It's okay to be afraid of being open, it's okay to be cynical, and it's okay to ask questions! Therapy is nothing like what has been portrayed on television and in movies. When it goes well, it feels like a conversation.
What do you wish people knew about therapy?
Therapy can help you find your best self, and you will find old hurts melting as you learn new ways to think about yourself, life, and others. New coping skills replace old patterns that may have made things hurt worse. Sometimes it's hard, sometimes you might cry. Therapists are some of the only people who will hold all your hurts so you don't have to.
It's okay to be afraid of being open, it's okay to be cynical, and it's okay to ask questions!
I have four dogs, not on purpose - my husband and I just found them at various times and brought them home! I've run two half-marathons, and I'm pretty sure I was passed by a turtle during my last one. My kids hate my taste in music but love my cooking, and I like to make up recipes.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.