Marsha Caraway
Licensed Mental Health Counselor
Marsha CarawayMSW, LMHC
MSW, University of North Texas, 1983
Call and we’ll let you know if Marsha is taking new clients.
and most major plans
Q&A with Marsha
Getting to know Marsha
What do you enjoy most about working with older adults?
I enjoy working with older people because (1) I am one, (2) I appreciate hearing the life stories and how they have woven their experiences into meaning in their lives and (3) how they continue to want to discover their best selves in this life stage.
Why does online therapy work well for older adults?
I think online therapy is convenient and comfortable for older adults in that they can stay in the comfort of their own homes.
How do you approach therapy sessions?
The first step for me is to get to know who the client is. I ask them to tell me who they are. I give them the opportunity to ask me questions about myself if they feel the need/want to. After that and the biosocial assessment I ask them what it is that they want from therapy and what they want from life in general.
I assist client in identifying and challenging self-defeating thoughts and behaviors. I use Memory Reconsolidation Therapy for trauma and explain what this modality is and how it works. I do my best to make the relationship the most important thing.
What inspired you to become a therapist?
I was an undergraduate student in a completely different field and took a psychology class taught by a psychologist who had worked at Bellevue Hospital in NYC which treated homeless and marginalized people and told us endless stories about human suffering and recovery. After this class, I changed my major and it was a done deal.
What is your advice for someone starting therapy for the first time?
Go at your own pace, trust yourself and understand that it is a process not an event. Self-discovery is a lifelong process.
What do you wish people knew about therapy?
That the strongest indicator of success in therapy is the client's belief in the success of therapy.
Go at your own pace, trust yourself and understand that it is a process not an event.
I have an Airbnb glamping site in the woods and love to meet and greet my new guests and cook breakfast for them. This has been my favorite thing to do...that is, until my first granddaughter was born 8 weeks ago, and now my favorite thing to do is to hang out with her. I worked for the military for 15 years and travelled the world on assignments. I worked for the Native tribes in NM for 9 years and blended contemporary treatment with traditional Native practices which were provided by the Shamans.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.