Laura Costello
Licensed Clinical Social Worker
Laura CostelloMSW, LCSW
MSW, Marywood University, 2009
Call and we’ll let you know if Laura is taking new clients.
and most major plans
Q&A with Laura
Getting to know Laura
What do you enjoy most about working with older adults?
I enjoy working with older adults because in my practice older adults are looking for what they need to feel joy and peace, and how to incorporate more of that into their lives
Why does online therapy work well for older adults?
I do believe online therapy is effective for older adults due to many factors which can be limited mobility, comfort of being in their own home, and wanting to feel more relaxed by using online therapy services.
How do you approach therapy sessions?
As a Therapist I approach sessions with first getting to know the Client, and why they are seeking therapy at this time in their lives.
The beginning stage of therapy can be difficult for many people, but by listening, and gaining a sense of where the Client has been, and where they want to be in their lives, sets the groundwork for a productive therapeutic alliance.
My Approach to Therapy is understanding the needs and goals of the Client.
Every Client has a story, and every person is unique, which is why it is important for me to guide the Client on their path to discover and connect through our therapeutic sessions what their goals are for a fulfilling life.
What inspired you to become a therapist?
I was inspired to to a Therapist because I believe I can guide people through the therapeutic process to be able to find the simple joys and pleasures in their lives.
What is your advice for someone starting therapy for the first time?
I understand it can be difficult to open up about ones self. This is not an easy journey, however it can be the most rewarding, and powerful thing one can do for themselves.
What do you wish people knew about therapy?
Therapy is a conversation which is designed by the therapist to identify difficult and troubled areas of the Clients life. That being said when engaging in the therapeutic process the whole person is revealed the good, bad and the ugly. We are complex human beings with many sides to us us all. Healing starts with recognizing our faults, frailties, and the best version of ourselves.
I understand it can be difficult to open up about ones self.
I love to Sing, I always have and continue to do so for people. I am interested in decorating and creating a unique and peaceful environment for myself and family. I am a good Cook, and love making traditional Italian Foods. I am a life long learner!
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.