Bill DeFelice
Licensed Professional Counselor-Supervisor
Bill DeFeliceMEd, LPC-S
MEd, Ohio University, 1995
Call and we’ll let you know if Bill is taking new clients.
and most major plans
Meet Bill
I have a Masters degree in Community Mental Health counseling from Ohio University and a Bachelors degree in Secondary Social Studies Education. I am licensed in the state of Ohio as a mental health counselor(LPCC-S), and as a drug and alcohol counselor(LICDC-CS).
As I have reached middle age myself, I have become so much more aware of how much knowledge and life experience an elderly person has to offer.
Q&A with Bill
Getting to know Bill
What do you enjoy most about working with older adults?
As I have reached middle age myself, I have become so much more aware of how much knowledge and life experience an elderly person has to offer. They are fountains of wealth to share, and that can be turned into wisdom. Wisdom can be then used to bring about change and understanding in their own life.
Why does online therapy work well for older adults?
Well, I think convenience is ultimately the thing that makes it effective. As we age, it gets more difficult physically or logistically to get around to any type of appointment. This makes it as easy as getting out of bed and setting at the computer.
How do you approach therapy sessions?
As a practicing master's degree-level mental health and addiction counselor, I am dedicated to providing compassionate and effective care to individuals navigating their unique challenges. Licensed by the state of Ohio, I offer a welcoming environment where clients can feel safe to explore a wide range of issues, from addiction and depression to anxiety and anger management. My approach is rooted in empathy and understanding, ensuring that each person work with feels accepted and supported throughout their therapeutic journey. I believe that the key to successful counseling begins with a non-judgmental attitude, allowing clients to express themselves freely and openly.
I recognize that every individual is different, and therefore, I am committed to tailoring my therapeutic approach to meet the specific needs of each client. While I often begin with cognitive behavioral therapy (CBT) as a foundational method, I remain flexible and responsive to the evolving requirements of our sessions. If I determine that additional therapeutic modalities could enhance your progress, will seamlessly integrate those techniques into our work together. My goal is to empower you in your healing process, fostering a sense of agency and collaboration that encourages you to actively engage in your own growth.
Throughout my practice, have developed a strong skill set in areas such as behavior modification and various mental health concerns. My experience allows me to guide clients through their struggles while equipping them with the tools necessary for lasting change. Ultimately, my aim is for you to leave each session feeling heard, validated, and equipped to tackle the challenges ahead. If you believe I could be a good match for your counseling needs, I encourage you to reach out soon. Together, we can embark on a path toward positive transformation and well-being.
What inspired you to become a therapist?
Family members with substance and mental health issues. I was also working at children services at the time that I became interested in counseling. I wanted to better understand what the clients were dealing with and how I could support them in the treatment of it.
What is your advice for someone starting therapy for the first time?
Just show up and be ready to work. You can't treat it like your faking working out at the gym. You know the person who goes and spends the whole time standing around and talking to others. They don't actually do anything, but they can tell everyone that they go 5 times a week.
What do you wish people knew about therapy?
It's not like on TV. There is no couch, and Freud is dead. We won't be blaming your parents or someone else. I describe it as mildly fun chitchat. It's like being at the water cooler, but not leaving for an hour.
Just show up and be ready to work. You can't treat it like your faking working out at the gym.
I got into the profession to make sure that I was properly diagnosed and I know for certain that God has a sense of humor. How? Just ask anyone who has multiple birth(twins) children.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.









