August Irving
August Irving
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and most major plans
Meet August
I hold a Master of Science in Counseling and have been practicing as a licensed mental health therapist for more than two decades. My experience spans private practice, clinical leadership, and supporting adults across a wide range of life transitions.
I truly enjoy the depth, wisdom, and lived experience that older adults bring into the therapeutic space.
Q&A with August
Getting to know August
What do you enjoy most about working with older adults?
I truly enjoy the depth, wisdom, and lived experience that older adults bring into the therapeutic space. Supporting people as they navigate identity shifts, health changes, grief, family dynamics, and new chapters in life feels meaningful and deeply human. I value the opportunity to help clients reconnect with their strengths and feel more grounded and supported.
Why does online therapy work well for older adults?
Online therapy removes many barriers—transportation, mobility challenges, weather, and scheduling—while still offering a warm, personal connection. Many older adults appreciate the comfort of meeting from home, and virtual sessions allow for consistent support even during times when in‑person care might be difficult. With the right guidance, most clients find the technology simple and empowering.
How do you approach therapy sessions?
My approach is collaborative, compassionate, and paced to meet each client exactly where they are. I focus on creating a safe, steady environment where clients feel heard and respected. Together, we explore what’s working, what’s not, and what small steps can bring relief, clarity, or renewed purpose.
I draw from evidence‑based practices such as cognitive‑behavioral strategies, mindfulness, solution‑focused work, and supportive therapy. I tailor each session to the individual, honoring their history, values, and goals. My style is warm, practical, and grounded in helping clients build insight while also developing tools they can use in daily life.
What inspired you to become a therapist?
I was inspired by a lifelong desire to help people feel understood, supported, and empowered. Over the years, I’ve seen how transformative it can be when someone finally feels safe enough to share their story. Being able to walk alongside people during vulnerable or transitional moments is a privilege I don’t take lightly.
What is your advice for someone starting therapy for the first time?
Give yourself permission to take things one step at a time. You don’t have to have the “right words” or know exactly what to say—just showing up is enough. Therapy is a space for honesty, curiosity, and growth, and it’s okay if it feels new or uncertain at first. Your comfort and pace matter.
What do you wish people knew about therapy?
Therapy isn’t about being “broken” or needing to be fixed. It’s a supportive space where you can explore your thoughts, feelings, and experiences without judgment. Many people are surprised to learn how empowering and clarifying it can be, and how small insights can lead to meaningful change.
Give yourself permission to take things one step at a time. You don’t have to have the “right words” or know exactly what to say—just showing up is enough.
I’m a creative communicator at heart—I love storytelling, legacy writing, and finding meaningful ways to help people capture their experiences. Outside of work, I enjoy exploring new places, learning new skills, and finding simple joys in everyday life (BTW... I love my doggies!)
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.