Jenny Silva
Psychologist
Jenny SilvaPsyD
PsyD, John F Kennedy University, 2008
Call and we’ll let you know if Jenny is taking new clients.
and most major plans
Meet Jenny
I earned my Master's degree at San Francisco State University many years ago and later decided to pursue a doctoral degree in psychology. For several years, I have worked as a neuropsychologist, providing individual and couples counseling to a diverse range of clients, including older adults.
I enjoy working with older adults and greatly appreciate their maturity, self-awareness, and knowledge.
Q&A with Jenny
Getting to know Jenny
What do you enjoy most about working with older adults?
I enjoy working with older adults and greatly appreciate their maturity, self-awareness, and knowledge.
Why does online therapy work well for older adults?
I believe that online therapy can be beneficial for older adults who face challenges in leaving their homes due to mobility limitations and various medical issues. These factors can significantly affect an older person's ability to access traditional therapy. Additionally, online therapy can assist those living on limited incomes, as transportation costs can further contribute to financial stress.
How do you approach therapy sessions?
I use a humanistic and solution-focused approach to therapy.
First, I focus on building rapport with my clients. Next, I gather a detailed history of their issues and review previous interventions to identify what has worked and what hasn’t. I also empower my clients to learn from their experiences, helping them maximize their independence as they age.
What inspired you to become a therapist?
From a young age, I have been passionate about helping those who are disenfranchised. During my teenage years, I had a wonderful role model in my family who introduced me to the needs of individuals with mental illness and guided me on how to support them best. He also encouraged me to get involved and make a difference for those in need.
What is your advice for someone starting therapy for the first time?
Support and reinforce their decision to seek help. I would explore what motivated them to seek help now and encourage them to recognize progress, no matter how small or slow it may be.
What do you wish people knew about therapy?
Therapy can empower individuals and help them become their best selves.
Support and reinforce their decision to seek help. I would explore what motivated them to seek help now and encourage them to recognize progress, no matter how small or slow it may be.
A couple of years ago, I embarked on a spiritual journey walking the "El Camino de Santiago" with friends. I walked 23 kilometers a day for six days. This experience is probably one of my proudest achievements in life, alongside the joy of having my children.
Common questions
Frequently asked questions
Choose a topic. Can’t find your answer? Call our care team at 1-800-567-LIFE.
About Total Life
Who is the service for?
Our service is tailored for seniors looking to navigate the challenges of aging and aiming to make their golden years, golden.
What is the core purpose of your teletherapy service?
Our core purpose is to help as many seniors as possible access the mental health care they need, irrespective of their insurance coverage. We believe everyone deserves quality mental health care.
How is your service tailored to seniors?
Our platform is easy to use, with straightforward steps to connect you with a therapist. Additionally, our care team is always ready to assist you from start to finish.
How can teletherapy help me feel like the best version of myself?
Teletherapy provides a supportive environment to explore and address concerns, helping you work through challenges and promoting mental well-being.
How is your service different from conventional therapy?
Unlike conventional therapy, we provide access to therapy through Original Medicare coverage. Our care team facilitates a smooth process from the initial call all the way through ongoing care.
Insurance & coverage
Are your teletherapy services covered by Original Medicare?
Yes, our services are accessible through Original Medicare coverage, making mental health care more accessible for seniors.
Do you accept insurance plans other than Original Medicare?
Yes, we accept select Medicare Advantage (MA) plans. Please contact our care team to verify if your specific plan is accepted.
How do I pay for my sessions?
Payment can be made through various methods including Original Medicare coverage. Our care team can provide more detailed information based on your specific situation.
Is there a limit to the number of sessions I can have?
Original Medicare has an uncapped session limit; the number of sessions will be determined based on your individual needs and treatment plan.
What is a Superbill and how can it benefit me?
A Superbill is an itemized form that details the services you have received from us. It provides all the information needed to submit a claim to your insurance for out-of-network reimbursement.
If I have out-of-network benefits, how does the reimbursement process work?
If you have out-of-network benefits, you can submit the Superbill we provide to your insurance company for reimbursement. The reimbursement rate and process depend on your plan.
How do I obtain a Superbill for my sessions?
After each session, we can provide you with a Superbill. Our care team will assist you in generating a Superbill for your records.
Therapists & sessions
How experienced are your providers in working with older adults?
Our providers are hired specifically for their experience with older adults. They are trained and equipped to understand and address the unique mental health needs of seniors.
Can I choose my therapist?
We make every effort to match you with a therapist who has the right experience and expertise for your needs. If you have a preference, we’ll do our best to accommodate it.
What if I don’t feel a connection with my therapist?
It’s important to have a good rapport with your therapist. If for any reason you wish to change therapists, just let us know and we’ll facilitate a switch.
How is progress measured in teletherapy?
Progress is measured through regular reviews and discussions between you and your therapist, ensuring that the therapy is effective and meeting your needs.
Getting started
How quickly can I start with my therapy sessions?
Our care team is dedicated to facilitating a quick and easy process from your first phone call to setting up a therapy session on the same call.
How do I schedule a teletherapy session?
Scheduling a session is simple. Just give us a call at 1-800-567-LIFE and our care team will assist you in setting up a session on the first call itself.
Do I need any special equipment for teletherapy?
All you need is a computer, tablet, or smartphone with a camera and microphone, and a reliable internet connection. Phone-only sessions are also available.
What if I need to cancel or reschedule my appointment?
We have a flexible cancellation and rescheduling policy. Just contact our care team and they will assist you with the necessary changes.